Microsoft Dynamic CRM Course Content and syllabus

Microsoft Dynamics CRM is released by the Microsoft ,the present version of MS Dynamics CRM is 2013 and previous versions are MS CRM 2011 or MS CRM 5.0 and MS Dynamics CRM 4.0. The openings was good most of the mnc's are hiring the MS CRM Technical Consultants and MS CRM Functional Consultants. like Wipro , Infosys , HCL , IBM.....


CRMOnce: Dynamics 365 CRM Training Course Content - Hyderabad,Chennai,Banglore,Pune 

 PART I – Applications in CRM

                                                                                                                                
                                      Sales Process

·         Leads
·         Opportunities
·         Competitors
·         Products
·         Quotes, Orders and Invoices
·         Goals

                                       Marketing

·         Marketing Lists
·         Campaigns
·         Sales Literature
·         Quick Campaigns

                                                     Service
·         Services
·         Service Calendar
·         Cases
·         Knowledge Base
·         Contracts

 PART II – Administration, Settings & Configuration

`                       Administration

·          Creating and managing Business Units, Users and Teams
·          Privileges, Access Levels and Security Roles
·         Creating and managing Security Roles
·         Auto Numbering and System Settings
·         Installing MUI Language Packs



Settings & Configuration

·         Business Management
·         Sites, Sales Territories, Facilities and Resource Groups
·         Working with Multi Currency
·         System Queues and Custom Queues
·         Services and Business Closures
·         Fiscal Year Settings and Quotas
·         Subjects
·         Connections

Data Management

·         Duplication Detection Settings, Rules and Jobs
·         Bulk Record Deletion
·         Data Maps and Imports
·         Product Catalog
·         Understanding the Product Catalog
·         Unit Groups
·         Adding Products
·         Creating Price Lists
·         Creating Discount Lists
·         Using Deployment Manager
·         Redeploying Dynamics CRM

PART III – Basic and Advanced Customizations in MS Dynamics CRM

 Entity Customization

·         Basic Form Customizations
·         Basic UI Customization Capabilities
·         Form Customization – Working with Tabs, Sections, Fields and IFrames
·         Introduction to Application Event Programming
·         Using Form and Field Events

                        MS CRM Entity Model

·         Customization Concepts – Entity Types and Attributes
·         Creating Custom Entities and Attributes

                        Relationships, Views and Advanced Views

·         Types of Relationships
·         Relationship Behaviors
·         Creating Entity Relationships
·         Entity Mapping

 Views and Advanced Views
·         Public, Personal and System Views
·         View Customizations – Common Tasks
·         Advanced Views Customizations

 Form Scripting

·         Client side scripting using Java Script
·         Working with I Frames

       v  Working with Web Resources

       v  Report Wizard, Scheduling and Exporting Reports

       v  Working with Dash Boards

PART IV – Extending MS Dynamics CRM

                                       Processes (Workflows & Dialogs)

·         Overview of Workflow
·         Creating Workflows steps through Workflow Designer
·         Overview of Dialogs
·         Creating Dialog Pages, Prompt and Response
·         Working with Input Parameters in Dialogs

 Ribbon Customizations

·         Creating & Hiding Ribbon Elements
·         Enabling & Disabling Ribbon Elements

 Working with Site Maps

 Introduction to Solutions

·         Managed & Unmanaged Solutions
·         Importing & Exporting Solutions

Advanced Client Side Scripting

·         Working with ODATA
·         Working with REST
·         Working with SOAP

 CRM Web Services

·         Introduction to Web Services
·         Query Expression & Query Attribute
·         Request & Response

 Plugins

·         The Event Execution Pipeline
·         IPluginExecutionContext Interface
·         Developing Plugins
·         Deploying Plugins
·         Debugging Plugins

                     Custom Workflows

·         Developing Custom Workflow Activities
·         Deploying Custom Workflow Activities

·         Debugging Custom Workflow Activities

15 comments:

  1. Replies
    1. I am glad that I saw this post. It is informative blog for us and we need this type of blog thanks for share this blog, Keep posting such instructional blogs and I am looking forward for your future posts.
      Cyber Security Projects for Final Year

      JavaScript Training in Chennai

      Project Centers in Chennai

      JavaScript Training in Chennai

      Delete
  2. Wonderful post. I am learning so many things from your blog.keep posting.
    PHP Online Training | Pega Online Training | Oracle Soa Online Training

    ReplyDelete
  3. Terrific work! This is the type of info that should be shared around the internet. Shame on Google for not positioning this post higher! Come on over and visit my web site . Thanks =) best crm hk, malaysia,

    ReplyDelete
  4. Looking for the custom CRM application development? Kanhasoft is the right place for custom CRM development services. Customer satisfaction is the keypoint of any business. Streamline all kind of customer related activities with CRM solution. Visit our site to know more.

    ReplyDelete
  5. Microsoft support is also available to you via chat and online support forums on the same site. Another feature worth listing here is that you can chat to other Microsoft Help users. reset windows 10 password

    ReplyDelete
  6. Great write-up, I am a big believer in commenting on blogs to inform the blog writers know that they’ve added something worthwhile to the world wide web!. Viaral content

    ReplyDelete
  7. what and how types of scryptings are there

    what are the scrypting

    ReplyDelete
  8. Technical and Functional are the two parts of Microsoft Dynamics CRM Training Our institute focuses on providing training on the latest versions of the software so to make the student competent. CRM latest versions like 2011 will be taught at KBS Training Institute which also provided training on previous versions of CRM like 3.0/4.0. CRM Software from Microsoft Dynamics mainly focuses on Sales, Service and Marketing sectors. Taking up CRM training at our institute enables the candidates to make use of CRM software to the max, and to use it on proprietary framework i.e. .NET framework. Upon mastering how to use CRM on this framework, candidates can be able to customize it as per their requirements.

    ReplyDelete
  9. We have sell some products of different custom boxes.it is very useful and very low price please visits this site thanks and please share this post with your friends. SEO expert at www.dynamicmarketing.sg/seo-consultant-singapore

    ReplyDelete
  10. It is perfect time to make some plans for the future and it is time to be happy. I've read this post and if I could I desire to suggest you some interesting things or suggestions. Perhaps you could write next articles referring to this article. I want to read more things about it!
    I’m happy I located this blog! From time to time, students want to cognitive the keys of productive literary essays composing. Your first-class knowledge about this good post can become a proper basis for such people. nice one a course in miracles review

    ReplyDelete
  11. You there, this is really good post here. Thanks for taking the time to post such valuable information. Quality content is what always gets the visitors coming. a course in miracles online retreat

    ReplyDelete
  12. Very good written article. It will be supportive to anyone who utilizes it, including me. Keep doing what you are doing – can’r wait to read more posts. www.dynamicmarketing.sg/seo-consultant-singapore

    ReplyDelete
  13. This is such a great resource that you are providing and you give it away for free. I love seeing blog that understand the value of providing a quality resource for free. what is content marketing

    ReplyDelete
  14. This is my first time visit to your blog and I am very interested in the articles that you serve. Provide enough knowledge for me. Thank you for sharing useful and don't forget, keep sharing useful info: smm panel

    ReplyDelete

Popular Posts