Display file attachments with knowledge articles
Display File Attachments with Knowledge ArticlesDisplay File Attachments with Knowledge Articles
To display file attachments with knowledge articles on a website, ensure the following configuration and usage steps are completed:
Required Configuration
- Enable the site setting: KnowledgeManagement/DisplayNotes = true
- Allows downloadable attachments to appear on the website
- Use the Attachments function in the article editor (not Notes) for searchable files
- If Sync knowledge article attachments is enabled, attachments sync automatically
Using the Attachments feature ensures files are searchable and properly indexed within knowledge articles.