Download Website Public Key in Power Pages

Power Pages allows administrators to download the website public key for authentication and integration scenarios. The public key is commonly used when configuring Live Assist for Dynamics 365 applications, enabling secure communication and authenticated chat experiences for website visitors.

The public key helps establish trust between Power Pages and external services by supporting secure authentication and encryption mechanisms.

Why Download the Website Public Key?

The website public key is required for several authentication and integration scenarios within the Microsoft ecosystem.

Configure Live Assist for Dynamics 365 applications.
Enable secure authentication mechanisms.
Support encrypted communication between services.
Verify website identity during integrations.
Enhance security for authenticated website visitors.

Supported Dynamics 365 Applications

The downloaded public key can be used when configuring Live Assist and authentication scenarios for the following Dynamics 365 applications:

Dynamics 365 Sales
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Marketing
Dynamics 365 Project Operations

Prerequisites

Before downloading the website public key, ensure the following requirements are met:

A custom SSL certificate is installed on the website.
You have access to an Administrator web role account.
The website is accessible and running normally.

Important: The public key endpoint is available only when a custom certificate has been properly configured for the website.

Download the Website Public Key

Follow these steps to download the website public key:

Install and configure a custom certificate for your Power Pages website.
Sign in to the website using an account assigned to the Administrator web role.
Open a browser window.
Navigate to the public key endpoint URL.
Download or copy the generated public key.
Use the key in your authentication or Live Assist configuration.

Public Key Endpoint

Use the following URL format to access the website public key:

https://yourwebsiteurl/_services/auth/publickey

Replace yourwebsiteurl with your Power Pages website URL.

Authentication Workflow

Workflow:
Install Custom Certificate → Sign in as Administrator → Access Public Key Endpoint → Download Public Key → Configure Live Assist or Authentication Service

Security Benefits

Supports secure authentication.
Enables encrypted communication.
Provides trusted identity verification.
Improves integration security.
Protects authenticated user sessions.

Best Practices

Use valid SSL certificates from trusted providers.
Limit administrator access to authorized users.
Protect authentication-related configurations.
Review certificate expiration dates regularly.
Test integrations after updating certificates.
Follow organizational security policies.

Key Takeaways

The website public key supports secure authentication and integrations.
A custom certificate must be installed before accessing the public key.
Administrator web role access is required.
The public key is commonly used for Live Assist and Dynamics 365 integrations.
Proper certificate management improves website security and reliability.