Dynamics 365 templates

Dynamics 365 Templates in Power Pages

Dynamics 365 Templates

Dynamics 365 templates in Power Pages allow you to quickly build portals connected to different Dynamics 365 apps like Sales, Customer Service, Field Service, Marketing, Project Operations, and Supply Chain Management. These templates aren’t available during the first site creation but can be used for additional sites later.

Customer Self-Service

Customers can access knowledge articles, track cases, and give feedback.

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Partner Portal

Enables resellers, distributors, or suppliers to collaborate and track shared activities.

Note: Only one Partner site can be created per environment. Field Service/Project Operations apps must be installed to enable related features. Blog content image

Employee Self-Service

Helps employees access knowledge and complete common tasks easily.

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Event Portal (Customer Insights - Journeys)

Customers can view event details, sessions, speakers, and register for events.

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Community Portal

Provides forums, blogs, articles, and idea management for peer-to-peer support.

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Supply Chain Management Customer Site

Allows B2B customers to create and track orders linked to Dynamics 365 Supply Chain Management.

Note: Only one site of this type is allowed per environment. Blog content image

Modern Community

Lets customers share ideas and collaborate to improve products.

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Field Service Customer Site

Customers can book and manage appointments, track technicians, and receive automated reminders.

Note: Only one site can be created per environment. Blog content image

Order Returns (Preview)

Works with Dynamics 365 Intelligent Order Management to let customers submit and track return requests.

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Limitations