Enable content moderation on ideas

Enable Content Moderation on Ideas

Content moderation allows administrators to review and control ideas submitted by users on a Power Pages site. After setting up a moderation policy and assigning it to an idea forum, users can flag inappropriate ideas, and administrators can review and take action.

Content Moderation Steps

1. Create a content moderation policy
2. Assign the policy to an idea forum
3. Review and moderate flagged ideas

Create a Content Moderation Policy

Follow these steps to create a moderation policy:

1. Open Power Pages.
2. Navigate to Portals → Content moderation policies.
3. Select New to create a new policy.
4. Fill in the basic information:
   • Name: A name for the moderation policy.
   • Website: The website where this policy will be used.
   • Enable comment: Choose Yes if users should provide additional comments when flagging an idea.
5. Add moderation reasons by selecting Add new content moderation policy allowed reason. Common reasons include:
   • Abusive
   • Inappropriate
   • Spam
   
6. Save the policy.

Add Content Moderation Policy to an Idea Forum

Once the policy is created, link it to a specific idea forum:

1. Open the Idea Forum you want to configure.
2. Go to the Options tab.
3. In the Idea content moderation policy field, select the policy you created.

4. Save the record.

Moderate an Idea

After the moderation policy is assigned:

• Users can flag ideas by selecting one of the allowed moderation reasons.
• Flagged ideas are automatically hidden from the website.
• These ideas appear in the Flagged Ideas view for administrators to review.

To moderate flagged ideas:

1. Open Power Pages.
2. Go to Community → Ideas.
3. Change the view to Flagged Ideas.
4. Open the idea you want to review.
5. In the Moderation status field, choose one:
   • Accepted – You agree with the user’s flagging reason.
   • Rejected – You disagree with the user’s flagging reason.
6. The idea moves to the Moderated Ideas view.
7. As the administrator, decide whether the idea should remain active or be deactivated.