Provision a site using the older add-on

Provision a Site Using the Older Add-On

If you purchased an older site add-on and want to provision a site using that add-on, you must complete the provisioning process through the Dynamics 365 Administration Center.

Steps to Provision an Add-On Site

Create a Power Pages website.
Open the Power Platform admin center.
Select Convert to Production.
When the Convert trial to production window opens, select Add-on.
Choose Confirm.

Requirements and Permissions

You must have the System Administrator or System Customizer role in the Dataverse environment.
You must have permission to create and register applications in Microsoft Entra ID.
If not, contact your Global Administrator.
Only one site of each type per language can be created in an environment.

Provision Add-On Site (Quick Steps)

Create a Power Pages website.
Go to Power Platform admin center.
Select Convert to Production.
Choose the Add-on option.
Select Confirm.

Site Option Feature Summary

Feature	Customer Self-Service	Partner Site	Employee Self-Service	Community Site	Custom Site
World Ready	*	*	*	*	*
Multi-Language Support	*	*	*	*	*
Site Administration	*	*	*	*	*
Customization & Extensibility	*	*	*	*	*
Theming	*	*	*	*	*
Content Management	*	*
Knowledge Management	*	*	*
Support / Case Management	*	*	*
Forums		*	*	*
Site Base	*	*	*	*	*
Site Workflows	*	*	*	*	*
Web Notifications	*	*	*	*	*
Microsoft Identity	*	*	*	*	*
Identity Workflows	*	*	*	*	*
Multistep Forms	*	*	*	*	*

Troubleshoot Provisioning Issues

If provisioning fails, you can restart the process:

Go to the Applications page.
Select the affected site.
Select the Manage (pencil) button.
Select one of the following:

Restart Provisioning — reuse existing settings.
Change Values and Restart Provisioning — modify settings first.

When Package Installation Fails

Open Dynamics 365 Administration Center.
Go to Solution Management.
Check the package status.
If status shows Install Failed, retry installation.

Ensure Dataverse default language matches the site installation language.

Important:
Some solutions require prerequisites before installation. Missing prerequisites will cause installation failure.

Change Site Type and Audience

To modify site audience, type, or organization, reset and provision the site again. Changing the Dynamics 365 instance is supported only for sites created using older add-ons.

Note:
After provisioning, the site audience cannot be changed. Reset and reprovision if needed.