Customer service
Fastest service with best price!
Fastest service with best price!
Successful CRM business solution boosts sales productivity with:
Enable agents to provide differentiated levels of support with flexible Service Level Agreements “SLA’s”. Gain insight into service effectiveness with the ability to track and analyze key metrics like First Response and Case Resolution
Delivering exceptional customer experiences means that every interaction matters. Service by Microsoft Dynamics 365 empowers agents with everything they need to deliver superior service – from one consolidated view – giving agents the opportunity to focus on their customers rather than on navigating multiple screens and systems.
Make it easy for customers to solve issues on their own with our self-service CRM solution. Provide a customizable online support portal that leverages an organised, searchable knowledgebase to deliver real-time updates, consistent answers to service questions, and product and service information and documentation.
Get answers and advice from people you want it from.